Use the 6resmon command to identify the processes that are causing your problem.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Always remember to perform periodic backups, or at least to set restore points. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Motherboard: HP 80E6, ver 87.Best practices for resolving PowerDVD14Agent issuesĪ clean and tidy computer is the key requirement for avoiding problems with PowerDVD14Agent. Graphics Card: Intel(R) HD Graphics 520, 1024 MB

Processor: Intel(R) Core(TM) i7-6500U CPU 2.50GHz, Intel64 Family 6 Model 78 Stepping 3, CPU Count: 4 Tech Support Guy System Info Utility version 1.0.0.9 My computer had no problem installing the software, so it appears my computer's CD/DVD drive is working. I should mention that I purchased some new software a couple days ago. I now cannot play CD's or DVD's.Ĭan you tell me, please, how to resolve problems with Power Media Player 14? Power Media Player 14 served me very well until the week before last, when it stopped working. I am writing to inquire about difficulties I'm experiencing with CyberLink Power Media Player 14, which came pre-installed and bundled with my HP laptop when I purchased the computer years ago. I could not find a related post, so please let me apologize in advance if I'm duplicating anything.

Cyberlink powermedia player 14